🚚 Shipping Policy

📦 Order Processing

• Orders are usually processed within 1–2 business days
• Orders placed on weekends or public holidays will be processed on the next working day
• You will receive an order confirmation and shipping notification once your order is dispatched

⏱️ Shipping Time

Delivery time may vary depending on the delivery location:

Delivery times are estimates and may vary due to logistics delays or external factors.

💰 Shipping Charges

• Free shipping may be available on selected offers or minimum order value
• Standard shipping charges will be displayed at checkout before payment confirmation

🔍 Order Tracking

Once your order is shipped, you will receive a tracking ID and shipping details via email or SMS so you can track the status of your delivery.

🚛 Delivery Partners

Vinaiyo works with trusted courier and logistics partners to ensure reliable and secure delivery of your products.

⚠️ Delivery Delays

In rare cases, delivery may be delayed due to:

• Natural conditions or unforeseen circumstances
• High order volumes during sales or festive seasons
• Courier partner delays

We appreciate your patience and understanding in such situations.

📍 Incorrect Address

Customers are requested to provide accurate shipping details while placing the order. Vinaiyo will not be responsible for delivery issues caused by incorrect or incomplete addresses.