🔒 Privacy Policy

📋 Information We Collect

When you interact with Vinaiyo, we may collect the following information:

• Personal details such as name, email address, phone number, and shipping address
• Payment information required to process your orders
• Order history and purchase details
• Information you provide when contacting customer support
• Device information such as IP address, browser type, and cookies for improving user experience

🎯 How We Use Your Information

• To process and deliver your orders
• To communicate order updates and confirmations
• To improve our website and customer service
• To provide promotional offers and updates (only if you opt in)
• To prevent fraud and ensure secure transactions

🛡️ Protection of Your Information

Vinaiyo takes reasonable security measures to protect your personal data. We use secure systems and standard protection practices to prevent unauthorized access, misuse, or disclosure of your information.

However, while we strive to protect your data, no online system can guarantee complete security.

🤝 Sharing of Information

Vinaiyo does not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted service providers when necessary, such as:

• Payment gateway providers
• Delivery and logistics partners
• Technical support services

These partners are required to keep your information secure and confidential.

🍪 Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences, improve website performance, and provide a more personalized shopping experience. You can choose to disable cookies through your browser settings.

✅ Your Rights

• Request access to their personal information
• Request correction of inaccurate information
• Request deletion of personal data where applicable

Requests can be made by contacting our support team.

🔄 Changes to This Policy

Vinaiyo reserves the right to update or modify this Privacy Policy at any time. Changes will be updated on this page, and continued use of our website indicates acceptance of the updated policy.